Deutsche Bahn

The website where to process the online check-in, www.rail-checkin.com, is provided as an SSR element in the flight booking process.

At the time of the booking, please inform the passenger to keep the PNR locator or e-ticket number handy to facilitate the online check-in.

Ahead of travel, passengers must check-in for each Rail segment separately and get their Train Tickets from the above mentioned website. Check-in is open immediately after ticketing and closes before train departure for interline and codeshare destinations and at 23:59 of the departure day for QYG stations.

It is recommended to make the check-in as early as possible.

Online check-in process:

1. Open the website www.rail-checkin.com. 

2. Insert first and last name(s) as they are in the ticket, including any possible spaces between parts of the name.
Also insert all additional name elements, such as JR/SR/DR/PROF, after the first name but do NOT insert MR/MS/MRS elements. You can use both small as well as capital letters.

In the Booking Reference field insert the GDS or W2 record locator consisting of six digits. You can also use the 13 digits ticket number instead, if needed, without hyphen.

3. Click on “Login”. If all data is correct and the segment is subject to check-in, a new page will open with a “Check-in” button that is actively displayed.
In case the PNR contains also a return segment, both will be displayed at this step.

4. Click on “Check-in”. You will proceed to the next step, the Passenger selection.

Name changes are not allowed. If there is only one traveller in the PNR proceed with “Continue”.
If there are more people travelling with the first passenger on the same train, you can use the “Add Passenger” feature and create one joined ticket for all of them.

Up to 5 passengers can check-in together at the same time. If there are bigger groups a separate check-in process is required for the rest of the group.

Only the first passenger’s name will be printed on the Train Ticket.

5. After clicking on the “Continue” button, a new page with the train selection will open.

a) For the QYG segment you will need to select the train destination/departure, by inserting a city name manually in the blank field. It can be any destination within Deutsche Bahn’s network, including transit connections.

The airport field and travel class are not possible to select. Departure time and day will be taken from the ticket but you can adjust it easily to a different one within the departure day or day before resp. arrival day or day after in order to meet your desired connection.

Click on “Continue” to proceed.

You can navigate between departure hours using the arrow buttons on the left and right sides of the hours bar. If you click on each hour, all existing trains departing within the next 60 minutes will be listed below. You can check the train details by clicking on the “Info” button to the right. You need to select a connection by clicking on it, before clicking “Continue”.

b) For an interline and codeshare segment you will not need to select a train. Destination/departure, as they are stored in the ticket cannot be changed. Instead, the summary page will open, displaying all connection details. 

6. To accept and continue, insert your email address and click on the “Check-in” button.

7. The online check-in will now be completed and a PDF document with Deutsche Bahn tickets is now generated and ready for download and printout. It will also be sent by email to the inserted email address. Use the “Download Ticket” button or “Re-send Ticket” to retrieve your travel document. After you logout you will still be able to login again and retrieve the stored ticket for reprint (possible until train departure)